Shipping policy
Shipping Locations
Bone Dry Cuffs currently ships to The United States, Canada, Australia, and New Zealand. We do not offer international shipping outside these regions at this time.
Processing Time
Orders are typically processed and shipped within 1-5 business days (excluding weekends and holidays).
Shipping Methods & Delivery Times
We offer standard shipping, with estimated delivery times of depending on the destination.
Shipping Rates
Shipping fees are as follows:
- United States: $4.99 USD
- Canada: $9.99 CAD
- Australia: $9.99 AUD
- New Zealand: $19.99 NZD
Shipping rates are applied at checkout.
Carriers Used
Orders are shipped via USPS, FedEx, Ascendia or Australia Post, depending on your location and the fastest available shipping method.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s journey.
Lost or Damaged Packages
We take full responsibility for lost or damaged packages. If your order is lost in transit or arrives damaged, please contact us at info@bonedrycuffs.com with your order number, and we will arrange a replacement or refund.
Returns & Refunds
If your package is delayed, lost, or does not arrive, we offer refunds or replacements. Please reach out within 30 days of your estimated delivery date to process your request.
International Orders
At this time, we only ship to The United States, Canada, Australia, and New Zealand and do not accept international orders outside these regions.
For any further shipping inquiries, feel free to contact us at info@bonedrycuffs.com